Question 1

How does the credit system work across 38 models?

Accepted Answer

Every generative run consumes credits based on model computational cost: Standard static images (Flux 2, Grok, Qwen) cost 1 credit; Advanced images (Soul 2, Recraft) cost 2 credits; Fast draft videos (Seedance Fast, Kling Turbo) cost 10 credits; Standard videos (Wan 2.6/2.7, MiniMax Hailuo) cost 15 credits; Cinematic Pro videos (Soul Cinema, Kling Pro, Seedance 2.5) cost 25 credits; and Ultra 4K/Motion models cost 40 credits. New users receive 30 free compute credits upon signup.

Question 2

What happens if a generation fails or gets blocked by moderation?

Accepted Answer

SceneAnvil operates a zero-loss transactional refund engine. If an upstream GPU fails, times out, or flags content via automated moderation, your credits are refunded back to your ledger automatically within 3 seconds.

Question 3

Can I buy one-off credit packs without a monthly subscription?

Accepted Answer

Yes. You can purchase On-Demand Credit Top-Up Packs anytime ($9.99 for 500, $24.99 for 1,500, or $69.99 for 5,000 credits). Top-up credits never expire and roll over indefinitely.

Question 4

Do I own the commercial rights to my generated videos and images?

Accepted Answer

Yes. All subscribers on Creator, Pro, and Studio tiers receive a perpetual, worldwide, royalty-free commercial license to broadcast, sell, monetize, and distribute all generated assets with zero royalties or mandatory attribution.

Question 5

Do you train AI models on my private prompts or generated outputs?

Accepted Answer

Strictly NO. We do not use your private generations, prompts, or uploaded reference media to train foundational or public models. Your work remains completely confidential to your account.

Question 6

Why use SceneAnvil instead of separate Runway, Kling, or Midjourney subscriptions?

Accepted Answer

Single-model subscriptions cost $28–$95/month each and lock you into one model's quirks. SceneAnvil unifies all 38 industry-leading models—Soul Cinema, Kling 3 Pro/4K, Seedance 2.5, Wan 3, Flux 2/3, Grok Imagine, Recraft 4.1—under one single login, prompt bar, and shared credit wallet, saving creators over 80% in monthly software costs.

Question 7

What video resolutions and aspect ratios are supported?

Accepted Answer

We support 720p, 1080p Full HD, and cinema-grade 4K upscaling. Permissible aspect ratios include widescreen 16:9, vertical 9:16 (for TikTok, Reels, Shorts), square 1:1, classic 4:3, and ultra-wide cinematic 21:9.

Question 8

Do you offer API access and team accounts?

Accepted Answer

Yes. Our Studio and Enterprise plans include multi-seat team management, dedicated GPU priority queues, and early access to our REST API for programmatic video and image generation pipelines.

Frequently Asked Questions

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